Acer Aspire E15 keeps randomly shutting down even when I have a full battery charge

I also got the same issue. I bought Acer ES15 last December 2017 and in just 1 month it randomly shuts down. The laptop is working fine but it keeps on shutting down and restarting. Bios version is V1.07! Please contact me immediately and resolve the problem. I have a lot of work to do and Im afraid I might loose it and not be saved

Hi all,

I am sorry to hear that you are having problems. Please contact your local Acer support center to get your unit for service, https://www.acer.com/worldwide/select the country you are in and click on the support tab, on the left hand side you will find and option “contact support”.

Thanks! 

Hey guys 

I just opened the case of my VX15 to "fix" the random shutdowns and since one week I didnt have any issues.
Therefore I just made during the process some pics for anyone had the same problems:
As an explanation: The button everyone was referring is for the battery reset (pic below):


I just added below the button some plastic so it is not that easy anymore to push it randomly.




So I hope that this handmade thing gonna fix my problems. I think actually everything should be okay because I had this issue more than once a day =/
I just gonna answer in this thread again if the problem occurs another time 

Cheers guys
Maze

Hey @RockySparky 
Can you circle with a red line the problem or the button that keeps shutting down, and send photos of what you did to solve the problem. Because I have almost the same laptop as you.

Well actually it's some kind of plastic (golden parts near the button) which I cut in a rectangle^^

I draw a side view pic ( :') ) of the button to make it easier to understand what I did:
The golden piece is actually the plastic I took which should make it harder to push the button randomly. 
The plastic was... just part of some random elektronic stuff I bought^^

I hope I could answer Your question 

Maze

Hey JackE,

I wasn't referring to arnis_zugo but for ryankellz 
Quote:
"Hey Maze,
Thank you so much for the pics!! And this is my model so even better! ..."

Regards 
Maze

E15-575G-57D4
experiencing the very same issue
would like to thank the community for the open source fix!)
will try it out tomorrow

Anyone have this issue with a Travelmate X349?  I have ordered 13 of these this year and this is the first one with this issue but even though I got this RMA'd I have never gotten my RMA email and it is going to cost me money to have this sent out and to get it back because I live outside the continental US.  

If I could fix this without sending it in that saves me $40 and 3 weeks of shipping time...especially since my wife needs it to write her dissertation.

I don'trecall any reports specifically for the TravelMate x349. However, your modeldoes have a battery reset pinhole which activates a disconnect battery buttonwhen a paperclip is inserted. If the case itself sometimes presses to closelyagainst this button --- perhaps by lifting or moving the laptop, it mighttrigger a shutdown which some others have reported for another laptop model.Jack E/NJ